Terms and Conditions
Effective January 1, 2026
Complete Montebello Concrete Company, montebelloconcretecompany.com, office@montebelloconcretecompany.com
Agreeing to these terms
These terms apply when you use the Complete Montebello Concrete Company website, starting from our home page, and when you ask us for an estimate or hire us for concrete work. By using the site or booking work with us, you agree to these terms.
If you sign a written estimate or contract with us, that document controls the details of your job. Where it differs from these terms, the signed document wins.
Who we are and what we do
Complete Montebello Concrete Company is a concrete contractor based in Montebello, CA. We build driveways, patios, sidewalks, steps, pool decks, garage floors, slabs, footings, foundations and retaining walls, and we also do stamped and decorative concrete, concrete cutting and foundation raising. Homeowners searching for a concrete contractor in Montebello, CA will find us working there and in the cities around it.
We're fully licensed and insured. You can read more about our crew and how we work on our About page.
Estimates and pricing
We give free on-site estimates with no obligation to hire us. An estimate is our price for the work as described, based on what we can see and measure at your property on the day we visit.
Some conditions only show up once the old concrete is out, such as soft or wet subgrade, which is the soil the new slab sits on, buried roots, old footings or debris. If we find something that changes the work or the price, we'll stop, show you and agree on the change with you in writing before we go ahead.
Prices or descriptions of work on this website are general information and not an offer. Your price is the one in your written estimate or contract.
Scheduling, weather and cancellation
We'll give you a start date and an expected timeline when you book. Concrete depends on the weather, so we may move a pour if rain, high heat or wind would hurt the finished slab, and we'll tell you as soon as we know.
New concrete needs time to cure, which is the wait while it hardens and gains strength, before you walk or drive on it. We'll tell you how long to stay off it for your job, and damage from using it early isn't covered by our guarantee.
If you need to cancel or reschedule, call us as soon as you can. Any cancellation terms, including what happens to a deposit or materials already ordered, will be written in your contract.
Your part of the job
You agree to give our crew safe access to the work area, to tell us about anything you know is buried there, such as sprinkler lines, pipes or septic parts, and to confirm where your property lines are. You're also responsible for any approval your homeowners association requires.
Whether your job needs a permit, and who applies for it, will be stated in your contract. If it isn't, ask us before work starts.
Payment
Deposits, payment amounts, due dates and accepted payment methods are set out in your written estimate or contract. Please pay on the schedule it gives.
If a payment is late, we may pause work until it's made and use any remedies California law allows to collect what's owed.
Our guarantee and what concrete can do
Our work is backed by our satisfaction guarantee. If something about the job isn't right, call us and we'll come look at it with you. The terms of any written warranty for your job will be in your contract.
Concrete can crack even when it's built right, because it shrinks as it cures and moves with the ground and the temperature. We cut control joints, which are planned grooves that give cracking a place to happen, but small hairline cracks, slight color differences and texture variation between pours are normal and aren't defects.
Our guarantee doesn't cover damage from early use, heavy vehicles the slab wasn't built for, tree roots, changes to drainage or grading after we leave, de-icing salts, chemical spills, or work done by others. Except for the guarantee and any written warranty in your contract, we make no other promises about our work, to the extent the law allows.
Information on this website
We write this site to help you understand concrete work, but it's general information and not advice for your specific property. Photos show past or typical work and may not match the result on your job. We try to keep the site accurate, and we don't promise it's complete or always up to date.
Limits on our liability
To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost use of your driveway, lost income or inconvenience, that come from our work or from your use of this website.
To the extent the law allows, our total liability for any claim about a job is limited to the amount you paid us for that job. Nothing in these terms limits liability that California law doesn't allow us to limit.
Settling a disagreement
If you have a problem with our work or a bill, call us first at (213) 491-1072 or reach us through our contact page. Most issues get sorted out quickly when we can talk it through and look at the job together.
If we can't work it out, either of us may take the matter to small claims court or another court in Los Angeles County, California, unless your contract says otherwise.
California law applies
These terms and any work we do for you are governed by the laws of the State of California.
Changes to these terms
We may update these terms from time to time and will post the new version on this page. A job you've already signed for stays under the terms in place when you signed.
Questions about these terms
If anything here isn't clear, call us at (213) 491-1072 or send a message through our contact page. We're available Mon–Fri: 8 AM–11 PM and Sat–Sun: 6 AM–10 PM, and we reply within 1 business day.