Privacy Policy

Effective January 1, 2026

Complete Montebello Concrete Company, montebelloconcretecompany.com, office@montebelloconcretecompany.com

What this policy covers

This policy explains what Complete Montebello Concrete Company collects when you visit our website, call us or ask for an estimate, and what we do with it. We're a concrete contractor in Montebello, CA, so the information we ask for is mostly what we need to look at your driveway, patio or slab and get back to you.

It applies to this website, starting at our home page, and to the calls, messages and estimate requests that come through it. If you want to know more about who we are before you reach out, our About page covers that.

Information we collect

We only collect what you give us or what your browser sends when you visit. That falls into three groups:

What you send us. When you fill out our estimate form, call us or email us, we get the details you choose to share, such as your name, phone number, email, the address of the job, a description of the work and any photos you attach.

Analytics. Like most websites, ours can record basic visit information, such as the pages you view, how long you stay, the type of device and browser you use and the general area you're browsing from. We use this to see which pages help people and which don't.

Cookies. Cookies are small files your browser stores so a site can remember things between visits. Our site and the tools it relies on may use them for analytics and to keep the site working properly.

How we use your information

We use what you send us to answer your question, schedule your free on-site estimate, write up your quote and do the job if you hire us. That can mean calling or texting you about timing, sending you an estimate or following up after the work is done.

We use analytics and cookie information to keep the site running and improve it. We don't sell your personal information, and we don't use the details from your estimate request to send you unrelated advertising.

Who we share it with

We share your information only when it's needed to run the business or do your job. Our estimate form is handled by an outside form service, and our site uses outside providers for hosting and analytics, so they process some information on our behalf.

We may also share details with a supplier or a permit office when your project calls for it, or when the law requires us to. Outside of that, your information stays with us.

How long we keep it

We keep estimate requests and job records as long as we need them to finish the work, stand behind it and keep normal business and tax records. If you asked for an estimate and didn't hire us, we keep that request only as long as it's useful for following up.

Analytics data is kept by the analytics provider under its own settings, usually in summary form that doesn't name you.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it, and we'll do that unless we have to keep a record for legal or business reasons. As California residents, you may have additional rights under state privacy law, and we'll honor a request made under it.

You can block or clear cookies in your browser settings. The site will still work, though some features may not remember you between visits. If you'd rather we stop calling or emailing you, just tell us and we'll stop.

Children's information

Our site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn that we have, we'll delete it.

Changes to this policy

We may update this policy when our tools or the law change. The current version is always the one posted on this page, so check back if you have questions about how we handle your information.

How to raise a privacy concern

If you have a question or concern about your information, call us at (213) 491-1072 or reach us through our Contact page. We reply within 1 business day.

Tell us what you'd like us to look into or change, and we'll handle it directly. Our hours are Mon–Fri 8 AM to 11 PM and Sat–Sun 6 AM to 10 PM.